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FAQ
For the intended look and proportions, we recommend a mattress 8″–12″ high. A taller mattress can still be used, but it will sit higher against the headboard and may change how the bed looks.
Sundays provides complimentary delivery on all items, regardless of size or price, to all Canadian provinces and across the continental US. For larger items, including sofas, beds and dining tables, we also provide free in-home assembly and removal of packaging. There is no catch—we feel that delivery and set up should be as efficient as possible.
If you would like to ship your order to the Canadian Territories, Hawaii or Alaska please reach out to our Customer Care team to support processing your order. Note, an incremental shipping fee will apply.
If something doesn't work for you, we will make it right. Returns for refund or exchange will be accepted within 30 days of delivery in original condition. See our return policy for more details.
Yes! As of August 22, 2025, all purchases are covered by a limited five-year warranty, which protects against confirmed imperfections in manufacturing or craftsmanship starting from the day your order is delivered. Purchases made prior to this date remain covered under our previous two-year warranty.
There are a few limitations and exceptions, which you can explore in more detail on our warranty page.
Yes! We are partnered with Affirm, allowing you to split your purchase into regular payments. We offer monthly instalment payments for orders from $200 to $15,000. For more information on how it works, see the Affirm FAQ.
Yes! Our free swatches make it easy to find a fabric that feels right for your space. You can order directly from our website—look for the “Order Swatches” section on our product pages. Once your order is placed, your swatch will arrive via mail within 1-2 weeks.
Customer Reviews
- terry k.Verified BuyerReviewingCloud Bed, Queen, Cream BoucleI recommend this productRated 5 out of 5 stars11/5/26beautiful
ive wanted this bed for years. im so happy i finally was able to get it! i did stuff the back pillows a bit more to my liking.
Was this helpful? - Yating L.Verified BuyerReviewingCloud Bed, King, Cream BoucleI recommend this productRated 5 out of 5 stars10/27/26Nice Design
Nice design
Was this helpful? - Adam S.Verified ReviewerReviewingCloud Bed, King, Cream BoucleI do not recommend this productRated 1 out of 5 stars9/21/26It looks nice now, but...
We have had the cloud bed for just over 4 years now, and it started out in great shape, but the back cushions started losing their structure by the end of year 2 and now there is a massive gap between the mattress and the back cushion. I would avoid this bed and get something with a standard headboard or something with much more structure. It is a terrible night sleep waiting down the line.
Was this helpful?SCSundays Company9/24/26Thank you for sharing your experience, Adam. We’re sorry to hear the Cloud Bed hasn’t held up as expected over time. Our Customer Care team will be in touch to learn more about the issue and explore solutions with you.
- Ruth S.Verified ReviewerReviewingCloud Bed, Queen, Cream BoucleI do not recommend this productRated 1 out of 5 stars9/5/26Sags
Lost volume and became really sagging.
Was this helpful?SCSundays Company9/24/26Thank you for sharing your feedback, Ruth. We’re sorry to hear your sofa has lost its volume and started sagging. Please email us at info@sundays-company.com so our Customer Care team can look into this and assist you.
- Susan W.Verified BuyerReviewingCloud Bed, King, LatteI recommend this productRated 5 out of 5 stars9/1/26great bed!
my first time ordering from sundays, the delivery and assembly experience was great. my bed was built with care and so far (2 months in) it seems to be great quality and I have 0 complaints. it looks super cute and feels very sturdy.
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